{"id":46,"date":"2021-09-30T17:48:28","date_gmt":"2021-09-30T15:48:28","guid":{"rendered":"https:\/\/datasolution-wp-prod.datasolution.site\/?page_id=46"},"modified":"2026-06-18T18:26:50","modified_gmt":"2026-06-18T16:26:50","slug":"confidentiality","status":"publish","type":"page","link":"https:\/\/www.datasolution.fr\/en\/confidentiality\/","title":{"rendered":"Confidentiality"},"content":{"rendered":"\n    <div id=\"block_709d361b9580ea7d641649073d4e97d3\" class=\"custom-wp-block\">\n\n\t\t    <div class=\"block-hero-header block-hero-header--type2 \"\n            >\n        <div class=\"block-hero-header--inner\">\n            <div class=\"container p-relative\">\n                <div class=\"block-hero-header--content\">\n\n                    \n                    \n                    <div class=\"block-hero-header--title-wrapper\">\n                        <h1 class=\"block-hero-header--title title-big color-white\">Privacy policy<\/h1>\n                    <\/div>\n\n                    \n                    \n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <\/div>\n\n\n\n\n    <div id=\"block_5df0e1afb5c52633823f65d4d092860e\" class=\"block-text custom-wp-block small-size pattern-none\">\n        <div class=\"container\" >\n\t\t\t<div class=\"block-text--content\">\n\t\t\t\t<p>In the course of its commercial activity, DATASOLUTION is required to collect and process the personal data of its users (hereinafter the \u201cUsers\u201d).<\/p>\n<p>The purpose of this privacy policy, put in place by DATASOLUTION, is to provide Users with concise and comprehensive information on the processing of personal data carried out by DATASOLUTION.<\/p>\n<p>DATASOLUTION attaches major importance to respecting the privacy of Users and the confidentiality of their personal data, and is therefore committed every day to processing data in compliance with applicable laws and regulations, and in particular Act No. 78-17 of 6 January 1978 on information technology, data files and civil liberties (hereinafter the \u201cFrench Data Protection Act\u201d), and Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the \u201cGDPR\u201d).<\/p>\n<h2>Definitions<\/h2>\n<p>Personal data: personal data means any information relating to an identified or identifiable natural person, that is to say a person who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to them.<\/p>\n<p>Processing of personal data: processing of personal data means any operation or set of operations performed on such data, whatever the process used, and in particular the collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, communication by transmission, dissemination or any other form of making available, alignment or interconnection, as well as blocking, erasure or destruction.<\/p>\n<p>Cookie: a cookie is a piece of information placed on the hard drive of an internet user by the server of the site they visit. It contains several pieces of data: the name of the server that placed it, an identifier in the form of a unique number, and possibly an expiry date. This information is sometimes stored on the computer in a simple text file that a server accesses in order to read and record information.<\/p>\n<h2>Data controller<\/h2>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">\n<p>The controller of the personal data referred to herein is DATASOLUTION SAS, registered with the Paris Trade and Companies Register (RCS) under number 445 223 852, whose registered office is located at 224, rue du Faubourg Saint-Antoine, 75012 Paris.<\/p>\n<p>DATASOLUTION has appointed a Data Protection Officer (DPO), whose appointment has been notified to the CNIL (the French data protection authority), and who can be contacted at any time for any request concerning the processing of personal data by the company at the following address: <a href=\"mailto:dpo@datasolution.fr\">dpo@datasolution.fr<\/a>.<\/p>\n<\/div>\n<h2>Data collected<\/h2>\n<p>DATASOLUTION collects Users\u2019 data in order to provide them with the services to which they have subscribed on the platform.<\/p>\n<p>The mandatory or optional nature of the data provided (in order to complete the User\u2019s registration and provide them with DATASOLUTION\u2019s offers and services) is indicated at the time of collection by an asterisk.<\/p>\n<p>Depending on the situation, DATASOLUTION may process the following categories of data:<\/p>\n<ul>\n<li>Identification data (surname, first name, company, position)<\/li>\n<li>Contact details<\/li>\n<li>Information relating to the contractual or commercial relationship<\/li>\n<li>Data required for invoicing and accounting<\/li>\n<li>Data relating to requests sent to support or sales, as well as the history of exchanges<\/li>\n<li>Connection, browsing and platform-usage data<\/li>\n<li>Where applicable, data collected via cookies and other trackers, under the conditions described in the cookie policy.<\/li>\n<\/ul>\n<h2>Purposes and legal bases<\/h2>\n<p>The personal data collected by DATASOLUTION in connection with the provision of services is necessary for the performance of the contracts entered into with the User, or to enable DATASOLUTION to pursue its legitimate interests while respecting the User\u2019s rights.<\/p>\n<p>The purposes for which DATASOLUTION processes the data are as follows:<\/p>\n<ul>\n<li>Management of the pre-contractual and contractual relationship, account creation, provision of services, support management, and customer-relationship follow-up (legal basis: performance of pre-contractual measures and\/or performance of the contract);<\/li>\n<li>Administrative, accounting and tax management, issuing invoices, keeping accounts, and compliance with applicable legal obligations (legal basis: legal obligation and, where applicable, performance of the contract);<\/li>\n<li>Management of commercial requests and prospecting, sending information about DATASOLUTION\u2019s services, communication campaigns and marketing activities (legal basis: DATASOLUTION\u2019s legitimate interest in promoting its services and\/or consent where required);<\/li>\n<li>Improving the platform, audience measurement and enhancing the user experience (legal basis: DATASOLUTION\u2019s legitimate interest for processing strictly necessary to improve the service, and\/or consent where cookies subject to consent are involved);<\/li>\n<li>Securing the platform and preventing malicious behaviour (fraud, unauthorised access, phishing, spam, incidents) (legal basis: DATASOLUTION\u2019s legitimate interest in ensuring the security of its systems, services and processed data);<\/li>\n<li>Handling requests to exercise rights, complaints and disputes (legal basis: legal obligation).<\/li>\n<\/ul>\n<p>Where processing is based on consent, that consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before such withdrawal.<\/p>\n<p>Processing is carried out in compliance with the principles and obligations set out by the GDPR and the French Data Protection Act.<\/p>\n<h2>Recipients of the data<\/h2>\n<p>Personal data is accessible, within the limits of their respective duties, to authorised persons within DATASOLUTION, in particular within the departments in charge of commercial relations, support, administration, accounting, marketing and information systems.<\/p>\n<p>Data may also be transmitted to providers acting as processors, in particular for hosting, maintenance, customer-relationship management, sending communications, audience analysis, invoicing, information-system security or technical assistance. These providers act only on the documented instructions of DATASOLUTION and are subject to confidentiality and security obligations in accordance with Article 28 of the GDPR.<\/p>\n<p>Where applicable, data may be disclosed to authorised administrative or judicial authorities, where required by law or in the context of defending DATASOLUTION\u2019s rights and interests.<\/p>\n<p>DATASOLUTION neither sells nor rents personal data to third parties for marketing purposes.<\/p>\n<h2>Transfers outside the European Union<\/h2>\n<p>Personal data is, in principle, processed within the European Union. However, certain providers or tools used by DATASOLUTION may involve a transfer of data to a country located outside the European Union. In such cases, DATASOLUTION ensures that these transfers are governed in accordance with the requirements of Chapter V of the GDPR.<\/p>\n<p>Depending on the case, these transfers may be based on:<\/p>\n<ul>\n<li>An adequacy decision of the European Commission;<\/li>\n<li>The conclusion of standard contractual clauses approved by the European Commission;<\/li>\n<li>Or any other appropriate safeguard provided for by the applicable regulations.<\/li>\n<\/ul>\n<p>Any data subject may obtain further information on these transfers and, where applicable, on the safeguards implemented, by writing to <a href=\"mailto:dpo@datasolution.fr\">dpo@datasolution.fr<\/a>.<\/p>\n<h2>Data rentention period<\/h2>\n<p>DATASOLUTION retains personal data for a period that does not exceed the time necessary for the purposes for which it is processed, subject to legal, regulatory or evidentiary obligations requiring longer retention.<\/p>\n<p>In this respect:<\/p>\n<ul>\n<li>Data relating to clients is retained for the duration of the contractual relationship, then archived for the period necessary to comply with legal obligations and to manage any disputes;<\/li>\n<li>Data relating to invoicing and accounting is retained for the applicable legal period, in particular for accounting purposes (e.g. accounting records retained for 10 years, Article L.123-22 of the French Commercial Code);<\/li>\n<li>Data relating to prospects is retained for a maximum period of three (3) years from the last contact made by the data subject;<\/li>\n<li>Cookies and trackers subject to limited retention are kept for a maximum period of thirteen (13) months.<\/li>\n<\/ul>\n<h2>User rights<\/h2>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">\n<p>In accordance with the regulations, the User has the right of access to and rectification of the personal data concerning them, allowing them to have rectified, completed, updated or erased data that is inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or retention is prohibited.<\/p>\n<p>The User also has the right to request the restriction of processing, the right to object to the processing of their personal data, and the right to set out directives concerning the fate of their personal data after their death.<\/p>\n<p>Where applicable, the User may request the portability of their data; where processing is based on consent, they may withdraw their consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.<\/p>\n<p>The User may exercise their rights by contacting us directly by email at <a href=\"mailto:dpo@datasolution.fr\">dpo@datasolution.fr<\/a>.<\/p>\n<p>The User may unsubscribe from DATASOLUTION\u2019s newsletter or marketing emails by following the unsubscribe links included in each of these emails.<\/p>\n<p>In the event of a dispute, the User may lodge a complaint with the CNIL, whose details are available at the website https:\/\/www.cnil.fr.<\/p>\n<p>The User may access, in full transparency, detailed information on the use of their personal data, in particular concerning the purposes of the processing, the legal bases allowing DATASOLUTION to process the data, their retention periods, their recipients and, where applicable, transfers thereof to a country outside the European Union as well as the safeguards implemented. To do so, the User may send their request directly by email to <a href=\"mailto:dpo@datasolution.fr\">dpo@datasolution.fr<\/a>.<\/p>\n<h2>Automated decision-making and profiling<\/h2>\n<p>DATASOLUTION does not carry out any automated decision-making producing legal effects with respect to the User.<\/p>\n<\/div>\n<\/div>\n<h2>Cookies<\/h2>\n<p>DATASOLUTION\u2019s site uses cookies whose purpose is to facilitate navigation on the site, to deliver the service provided by DATASOLUTION, to measure the site\u2019s audience and the performance of advertising features, and to enable the sharing of site pages.<\/p>\n<p>Cookies that are not strictly necessary for the operation of the site are only placed after the User\u2019s consent has been obtained. On their first visit, the User can accept or refuse these cookies via the banner provided for this purpose, with refusing being as simple as accepting. The User can change their choices at any time by accessing the dedicated cookies page.<\/p>\n<p>Regarding the nature and retention period of the cookies used by DATASOLUTION on its website, Users can access our dedicated cookies page directly for detailed and regularly updated information.<\/p>\n<h2>Security<\/h2>\n<p>DATASOLUTION has taken all useful precautions to preserve the security of personal data and, in particular, to prevent it from being distorted or damaged or accessed by unauthorised third parties. DATASOLUTION\u2019s information security is covered by a management system certified to ISO\/IEC 27001. These measures include the following:<\/p>\n<ul>\n<li>An information-security management system certified to ISO\/IEC 27001;<\/li>\n<li>Multi-level firewalls;<\/li>\n<li>Reputable anti-virus software and intrusion-attempt detection;<\/li>\n<li>Encrypted transmission of data using SSL\/HTTPS\/VPN technology;<\/li>\n<li>Tier 3 datacenters certified to PCI DSS.<\/li>\n<\/ul>\n<p>Furthermore, access to processing by DATASOLUTION\u2019s departments requires authentication of the persons accessing the data, by means of individual access codes and passwords that are sufficiently robust and regularly renewed.<\/p>\n<p>Data transiting over unsecured communication channels is subject to technical measures aimed at making such data unintelligible to any unauthorised person.<\/p>\n<p>Any question regarding the security of DATASOLUTION\u2019s website may be sent by email to <a href=\"mailto:dpo@datasolution.fr\">dpo@datasolution.fr<\/a>.<\/p>\n<h2>Amendments to the privacy policy<\/h2>\n<p>DATASOLUTION may amend this privacy policy in order to take account of legal, regulatory, case-law or technical developments, as well as changes to its processing activities. The version in force is the one published on the site on the date of consultation.<\/p>\n<p>In the event of a substantial change, DATASOLUTION will inform the data subjects by any appropriate means.<\/p>\n<p><em>Date of last update of the privacy policy: 17 June 2026.<\/em><\/p>\n<h2>Contact<\/h2>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">\n<p>For any question relating to this Privacy Policy, you may contact the Data Protection Officer by email at the following address: <a href=\"mailto:dpo@datasolution.fr\">dpo@datasolution.fr<\/a>.<\/p>\n<\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":81,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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