Adobe Commerce Nespresso Website Redesign

An ambitious project to meet local customer needs

The renowned brand Nespresso partnered with DATASOLUTION to support its e-commerce expansion into the DROM-COM markets (French Overseas Departments, Regions, and Territories).

The goal?

To offer customers a seamless and optimized shopping experience while ensuring shorter delivery times through local order management.

A technical challenge: a unified but adaptable back office

One of the key challenges was to design a solution capable of centralizing operations while accounting for the unique characteristics of each territory. This included:

• Integrating the specific logistics requirements of the DROM-COM.
• Ensuring compliance with local regulations.
• Providing flexibility in managing product catalogs and promotions.

Solutions implemented

To overcome this challenge, DATASOLUTION developed:

• A unified and adaptable back office, centralizing operations while allowing specific adjustments for each market.
• Advanced UX/UI optimizations, ensuring a smooth and intuitive customer experience.
• A robust multi-site system on Magento 2, designed to meet current needs and adapt to future requirements.

Concrete results for Nespresso

Thanks to this collaboration, Nespresso now has an e-commerce solution tailored to the needs of overseas markets, enabling the brand to:

• Shorten delivery times by managing orders locally.
• Provide a consistent customer experience across all sites.
• Simplify internal operations while maintaining the flexibility to meet the specific needs of each market.